Kathleen Metskus became a consumer of Atlantic CIL when she needed help figuring out a discrepancy over her rental assistance payments with her Landlord. Rental payments were being made automatically and unknown to her, the payments were short by a small amount each month. Late fees were adding up.
By the time her landlord brought the issue to her attention the fees were more than she was prepared to handle. Kathleen had questions, How could this happen? Was there a mistake made? Should she be responsible for late fees? Working with Atlantic CIL on this issue, she was able to answer these questions and get the issue resolved. "I was impressed with Donald's knowledge, he listened and advocated for me," Kathleen explained. Currently they are working on finding Kathleen a part time job and getting her cats Garfield, Patches, Sweet Pea and Onyx certified as emotional support animals.